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Frequently Asked Question

Welcome to the Frequently Asked Questions (FAQs) section of Oshus Freight Services. Here, we have compiled answers to some of the most common queries we receive from our clients. Whether you’re looking for information on our services, tracking your shipment, documentation requirements, or our sustainability practices, you’ll find detailed answers here. If you have any further questions, please don’t hesitate to contact our customer service team. We’re here to assist you with all your logistics needs.

Oshus Freight Services provides a comprehensive range of logistics solutions, including Land Freight, Air Freight, Sea Freight, Customs Clearing, Freight Forwarding, and Warehousing. We are dedicated to offering efficient and reliable transportation and logistics services to meet the diverse needs of our clients.

You can track your shipment in real-time using our advanced tracking system. Once your shipment is dispatched, you will receive a tracking number that you can use on our website to monitor the status and location of your goods. Our customer service team is also available to provide updates and answer any queries you may have.

FTL (Full Truck Load) refers to the transportation of goods that require an entire truck for a single shipment. This option is ideal for large shipments that need dedicated space. LTL (Less than Truck Load) involves combining shipments from multiple clients in one truck. This is a cost-effective option for smaller shipments that do not require a full truck.

 

The documentation required for Customs Clearing can vary depending on the nature of the goods and the destination country. Commonly required documents include the commercial invoice, packing list, bill of lading or airway bill, certificate of origin, and any relevant import/export permits. Our team will guide you through the documentation process to ensure compliance with all regulations.

Yes, we are equipped to handle hazardous materials. Our team is trained in the proper handling, packaging, and transportation of hazardous goods in compliance with all safety regulations. We provide specialized services to ensure the safe and secure transport of these materials.

 

Yes, we offer door-to-door delivery services across all our transportation modes—land, air, and sea. This service ensures a seamless logistics experience by handling the entire process from pickup at the origin to final delivery at the destination.

 

Our warehousing facilities are equipped with advanced security systems, including 24/7 surveillance, access control, and fire suppression systems. We also have strict protocols in place to ensure the safety and security of your goods. Our facilities comply with all relevant industry regulations and standards.

 

By choosing Oshus Freight Services for Freight Forwarding, you benefit from our extensive network, strategic partnerships, and expertise in logistics management. We offer customized solutions, multimodal transportation options, and comprehensive end-to-end services, ensuring efficient and cost-effective delivery of your goods.

 

You can request a quote by contacting us through our website, email, or phone. Provide us with details about your shipment, including the type of goods, origin, destination, and preferred transportation mode. Our team will assess your requirements and provide a detailed quote tailored to your needs.

 

We are committed to sustainability and continuously seek ways to minimize our environmental impact. Our measures include optimizing routes to reduce carbon emissions, partnering with eco-friendly carriers, implementing energy-efficient practices in our warehouses, and using sustainable materials. By choosing Oshus Freight Services, you support a company dedicated to environmentally responsible logistics.

 

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